Return policy

Return and Refund Policy - Modern 4 You

Return and Refund Policy - Modern 4 You

Eligibility for Returns

We offer a 30-day return policy. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must meet the following conditions:

  • Unused Condition: The item must be unused and in the same condition as when you received it.
  • Original Packaging: The item must be in its original packaging, including all tags, labels, and accessories.

Certain items are exempt from returns, including:

  • Perishable goods (e.g., food, flowers).
  • Personal care items, intimate or sanitary products.
  • Hazardous materials, flammable liquids, or gases.
  • Digital downloads, software, gift cards, newspapers, magazines, or opened media (e.g., CDs, DVDs, video games).
  • Items marked as "final sale" or purchased during special promotions.

Partial Refunds

In some cases, only partial refunds may be granted if:

  • The item shows signs of use or is not in its original condition.
  • The item is returned more than 30 days after delivery.
  • The item is damaged, missing parts, or altered due to reasons not caused by our error.

How to Initiate a Return

  1. Proof of Purchase: You must provide a receipt or order confirmation as proof of purchase.
  2. Shipping the Item: Mail the item to:
    Hermanos Machado 07,
    ALACANT, A, 03007,
    Spain
    Customers are responsible for covering the shipping costs for returning items. Shipping costs are non-refundable.
  3. For high-value items (over $75), we recommend using a trackable shipping service or purchasing shipping insurance to ensure safe delivery.

Refund Process

Once we receive and inspect your returned item, we will notify you via email about the status of your refund.

  • If approved, your refund will be processed and automatically applied to your original payment method within a few business days.
  • Depending on your bank or credit card provider, it may take additional time for the refund to appear in your account. If you haven’t received your refund after several days:
    1. Check your bank account again.
    2. Contact your credit card company or bank to confirm processing times.
    3. If necessary, reach out to us at info@modern4you.com for assistance.

Items on Sale

Only regular-priced items are eligible for refunds. Unfortunately, sale items or items purchased during special promotions are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us at info@modern4you.com with details about the issue.

Gift Returns

If the item was marked as a gift during purchase and shipped directly to you, you’ll receive a gift credit for the value of your return. Once we receive the returned item, we will send you a gift certificate.

If the item was not marked as a gift or the purchaser requested the item be sent to them first, we will issue the refund to the original purchaser.

Shipping Costs

Customers are responsible for the cost of returning items. If your refund is approved, the cost of return shipping will be deducted from your refund amount.

Contact Us

If you have any questions or concerns regarding this Return and Refund Policy, please contact us:

We are committed to addressing your concerns promptly and ensuring your satisfaction.

Your Consent

By making a purchase, you agree to abide by this Return and Refund Policy. At Modern 4 You, we aim to provide a seamless shopping experience while protecting the integrity of our business.